Job Overview

We are seeking a proactive and organized E-commerce Operations Specialist (Amazon and Shopify) to support order management and customer service across our primary online sales channels, Amazon and Shopify. In this part-time remote role, you will oversee daily order processing, track shipments, resolve customer issues regarding refunds or returns, and support backend administrative workflows. The ideal candidate has previous experience in e-commerce operations, possesses strong problem-solving skills, and can work independently. This position requires 20 hours per week with a flexible schedule during Denmark business hours.

Schedule

Mon-Fri, flexible during client’s business hours, Denmark time (20 hours per week)

Responsibilities

• Oversee daily order processing across Amazon and Shopify
• Track shipments and ensure timely fulfillment
• Communicate with customers regarding orders, tracking, and support requests
• Resolve issues related to orders, refunds, and returns
• Update systems with accurate order and customer information
• Support backend operations and administrative workflows

Requirements

• Previous experience in e-commerce support or operations
• Familiarity with Amazon and Shopify platforms
• Strong problem-solving and communication skills
• Ability to work independently and stay organized
• Comfortable using online tools, CRMs, and support platforms

Independent Contractor Perks

Permanent work from home

Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.