Role Overview

The company is seeking a proactive and detail-oriented  Project & Admin Coordinator to support daily operations and assist with project coordination activities. This role will play an important part in maintaining smooth administrative processes, supporting consultants, and ensuring efficient communication between internal teams and clients.

The ideal candidate will have previous administration experience, strong communication skills, and experience using task management platforms such as Asana or similar project management systems.

Schedule

• Monday to Friday, 10:00 AM to 5:00 PM (Sydney Time), including 1 hour unpaid break, 6 working hours daily, 30 working hours per week

Key Responsibilities

• Answer incoming phone calls and manage client enquiries professionally
• Manage and set up customer enquiries, ensuring they are accurately logged, assigned, and followed up in a timely manner.
• Receive, organize, and assign incoming enquiries through the appropriate channels, ensuring prompt responses and accurate record-keeping.
• Assist with filing, record keeping, and maintaining organized administrative systems
• Prepare and send quotations to clients accurately and efficiently
• Maintain and update project workflows within Asana or similar task management software
• Coordinate and communicate between consultants and clients to ensure smooth project progress
• Support project administration and monitor task completion timelines
• Assist with general administrative tasks as required
• Help maintain operational efficiency and internal coordination processes

Required Skills and Experience:

• Minimum 3 years of administration experience preferred
• Mid-level administration experience preferred
• Previous experience using Asana or similar task management software
• Strong proficiency in Excel, including data entry, formatting, formulas, sorting/filtering, and basic reporting.
• Strong written and verbal English communication skills, is must
• Excellent phone communication and client service skills
• Strong organizational and time management abilities
• Ability to multitask and prioritize effectively
• High attention to detail and accuracy
• Ability to work independently and collaboratively within a team

Preferred Qualities

• Proactive and reliable
• Strong problem-solving skills
• Ability to adapt to changing priorities
• Professional and confident communicator
• Comfortable working in a fast-paced environment

Additional Notes

The role will primarily focus on administration support, project coordination assistance, client communication, quote preparation, and task management oversight to help support business growth and operational efficiency.

Independent Contractor Perks

• Permanent Work from Home
• Immediate Hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.