Job Overview
We are seeking a detail-oriented E-commerce Assistant to support our growing online business based in Wales, UK. In this role, you will manage product listings, perform image matching, and handle written customer communication across eBay, WooCommerce, and Amazon. Working part-time from home, you will collaborate with our daytime team to ensure seamless store operations and timely customer responses. This is a long-term independent contractor position requiring 20–34 hours per week during evening hours in the UK.
Job Highlights
Schedule: Monday to Friday, 4pm - 9pm GMT (20-34 hours per week)
Work Arrangement: Work from home
Contract: Independent Contractor
Responsibilities
- Perform image matching to ensure product listings are accurate and visually consistent across platforms
- Allocate and categorise products correctly within the web shop and marketplace listings
- Respond to customer enquiries promptly via WhatsApp, email, and website messaging
- Manage and maintain eBay listings, including order processing and customer communication
- Support WooCommerce web shop operations including order tracking and updates
- Assist with Amazon marketplace tasks as needed
Requirements
- Prior experience working in an e-commerce environment, preferably with eBay and WooCommerce
- Excellent written communication skills in English
- High level of attention to detail, particularly when matching images and allocating products
- Ability to manage multiple communication channels simultaneously
- Strong organisational skills and ability to work independently with minimal supervision
- Familiarity with online marketplace workflows and customer service best practices
Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job
Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.