About the Role

We are seeking a detail-oriented Virtual Assistant to join our team and support our property management operations. In this role, you will be responsible for managing guest communications, implementing access solutions, and coordinating maintenance scheduling across our portfolio.

Key Responsibilities

• Monitor and respond to guest inquiries through our property management platform
• Create and implement QR codes for guest access to properties
• Schedule and coordinate work orders and maintenance requests
• Maintain organized communication logs and documentation
• Ensure timely follow-up on all guest and operational requests

Required Skills & Experience

• Experience with property management software platforms
• Strong written communication skills
• Proficiency in creating and managing QR codes or similar access solutions
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and organizational skills
• Comfortable learning new software tools quickly

What We're Looking For

A reliable virtual assistant who can independently manage guest communications, troubleshoot platform issues, and maintain operational efficiency. You should be proactive, resourceful, and committed to delivering excellent service.