ROLE: Property Management Operations Coordinator

Schedule-9am - 1pm Monday - Friday, Pacific Standard Time

Responsibilities:

• Manage end-to-end maintenance work orders and coordinate with vendors for quotes.
• Maintain transparent communication with tenants and owners through AppFolio.
• Coordinate property visits and follow up on task completion with vendors and tenants.
• Draft leases and legal notices such as "notice to enter" for residential properties.
• Optimize software workflows, including automating lease creation from applications.
• Proactively update work order notes daily to ensure operational oversight.

Requirements:

• Fluent in Spanish and English to bridge communication gaps with vendors.
• Prior experience in property management or the real estate industry.
• High technical savvy and ability to optimize the AppFolio platform.
• Strong initiative and proactive approach to process improvement.
• Willingness to take ownership and work collaboratively with ownership.
• Commitment to high-touch service and detailed documentation.

Scope:

• Part-time role starting at 20 hours per week with potential for full-time.
• Focused on residential property management for a California-based company.
• Support for a high-touch, relationship-driven owner-operator model.
• Management of approximately 12-15 open maintenance orders at any given time.
• Direct collaboration with the business owner to offload administrative burdens.