YOUR ROLE: Sales Development Representative (SDR)

Responsibilities:

• Qualify inbound Handyman Connection inquiries from web forms, emails, and local listing platforms.
• Run outbound campaigns targeting property management firms, real estate agencies, and local businesses.
• Estimate scope using standard price matrices and schedule appointments into the team’s booking calendar.
• Follow up consistently on unconfirmed estimates and past clients to drive repeat business.
• Update job notes and maintain clean client histories within the CRM or dispatch software.

Requirements:

• Proven experience in outbound lead generation, appointment setting, or trade service sales.
• Excellent verbal and written English communication skills with strong relational abilities.
• Comfort navigating service dispatch platforms or CRM tools (e.g., Jobber, Housecall Pro).
• Resilient mindset with a proactive approach to pipeline management and phone/email outreach.

Scope:

• This role serves as the dedicated sales engine for your handyman operations, bridging the gap between initial customer interest and confirmed, dispatched jobs to drive revenue growth.