Role Overview
We are seeking a highly organized and detail-oriented Admin Assistant to support a growing travel agency. This role combines administrative coordination, client communication, itinerary management, and light marketing responsibilities. The ideal candidate is proactive, tech-savvy, and comfortable managing multiple moving parts while delivering an exceptional client experience.

Schedule: Part-time (20 hours a week), Monday to Friday 12pm to 4pm EST

Key Responsibilities

• Manage the full CRM lifecycle, including invoice creation, final payment processing, client reminders, and travel confirmations
• Coordinate with hotels, tour operators, transportation providers, and other suppliers to confirm reservations and resolve booking-related details
• Handle flight seat assignments and ensure frequent flyer information and client preferences are accurately reflected in reservations
• Build, update, and maintain client itineraries using Access, independently managing the database on a daily basis
• Create and distribute a weekly email newsletter featuring travel promotions, special offers, and destination highlights
• Maintain the company’s social media presence by creating and scheduling 1–2 weekly posts across Facebook and Instagram
• Manage and organize the social media content calendar to ensure consistent brand visibility

Requirements

• Previous experience working with CRM systems in a travel agency or similar customer-focused environment
• Experience with Microsoft Access or comparable database management tools
• Exceptional attention to detail, especially when handling multiple client bookings and travel arrangements
• Strong written communication skills for client correspondence, supplier communication, and marketing content
• Ability to work independently and take ownership of tasks with minimal supervision
• Excellent organizational and time-management skills with the ability to prioritize competing responsibilities
• Proactive mindset and strong problem-solving abilities

Position Details

• Part-time position starting at 20 hours per week
• Work schedule aligned with the client's preferred time zone and business hours
• Serve as the primary administrative and operational support for a solo travel agency owner
• Take ownership of itinerary building and Access database management with minimal guidance
• Support business growth through consistent marketing efforts, including social media management and weekly newsletter distribution

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.