Telemarketer / Cold Caller

About the Role

We are seeking a highly motivated and results-driven Telemarketer / Cold Caller to support our business development efforts in the U.S. market. In this role, you will engage directly with decision-makers, educate them on the benefits of an alternative dispute resolution platform, and drive the adoption of arbitration clauses within their standard business contracts.

This position is ideal for someone who thrives in a high-volume outbound calling environment, enjoys building relationships, and is confident persuading prospects to take action.

Work Schedule: Part-time (20 hours/week) Monday to Friday, flexible during client business hours

Key Responsibilities

• Conduct outbound cold calls to decision-makers across targeted industries throughout the United States.
• Deliver a clear, compelling, and professional pitch highlighting the value of the alternative dispute resolution platform.
• Educate prospects on the benefits of incorporating arbitration clauses into their standard agreements and contracts.
• Build rapport with prospective clients and effectively address questions or objections.
• Manage assigned contact lists, track call outcomes, and maintain accurate follow-up records.
• Secure commitments from prospects to adopt arbitration clauses within their contracts.
• Provide ongoing feedback regarding prospect responses, objections, and overall campaign performance.
• Collaborate with internal stakeholders to refine messaging, targeting strategies, and outreach efforts.

Qualifications

• Proven experience in outbound cold calling, telemarketing, appointment setting, or business development targeting the U.S. market.
• Excellent verbal communication and persuasion skills with a clear and professional accent.
• Ability to quickly understand and confidently communicate complex service offerings, preferably within legal, financial, or professional services industries.
• Resilient, self-motivated, and comfortable handling rejection in a cold-calling environment.
• Strong organizational skills with the ability to manage call activity, follow-ups, and reporting accurately.
• Ability to work independently with minimal supervision and maintain productivity in a remote setting.

Engagement Details

• Part-time position starting at 20 hours per week.
• Work during designated U.S. business hours aligned with target prospects.
• Utilize company-provided contact lists, scripts, and outreach materials.
• Focus on driving arbitration clause adoption rather than direct product or monetary sales.
• Track and report key performance metrics, including calls made, decision-makers reached, follow-up activity, and adoption commitments.
• Partner with internal teams to continuously improve outreach effectiveness and campaign results.