Overview

Join a high-tempo team managing hotel accommodations and ground transportation for major touring Broadway productions and live events. This role handles a massive volume of 800 to 1,000 group bookings per year across hundreds of active tours maintained in the team's primary platform, Marcato. It is a thrilling opportunity for an organized, detail-oriented professional looking to thrive in the entertainment travel industry.

Schedule

• Monday–Friday; 9:00 AM–6:00 PM / 10:00 AM–7:00 PM Eastern Time

Responsibilities

• Enter group and hotel booking information into the system accurately and on time
• Review and verify hotel and venue distance details weekly
• Upload completed hotel charts and documents to Dropbox
• Import tour routing information into the system and check for accuracy
• Track and manage rooming lists for tours
• Prepare reminder emails and follow up on missing rooming lists or hotel confirmations
• Assist with preparing bid comparison reports and checking reports for accuracy
• Draft hotel contracts for client review
• Maintain organized records and support the operations team with administrative tasks
• Provide regular updates and coordinate with internal teams when needed

Requirements

• Strong Excel proficiency — now required. The role lives in Excel for commission tracking, chart support, rooming list management, and bid comparison. Google Sheets familiarity is a plus but Excel is the working environment. This was previously buried; it needs to be top-line.
• Basic Sabre / GDS proficiency — now required (not "trainable from zero"). Both roles need someone who can pull bookings, look up flights, and navigate the GDS interface from day one. Not a power-user — but the basics must be in place. The 4–6 week training-from-zero pathway is no longer realistic given the operational distance from a remote contractor.
• Strong verbal English — now required (alongside written). Both roles involve heavy phone work calling US hotels (sometimes in regional or remote locations) for sales reps, billing contacts, and CCAuth follow-ups. Spoken proficiency needs to be at a level that lets US hotel staff understand and act on requests without friction.
• "Coral" platform name removed from the candidate-facing spec. Replaced with functional descriptors (hotel sourcing platform, option-chart platform, group RFP system). This avoids candidates conflating "Coral" with CorelDRAW (the design software) and falsely claiming platform experience.
• Comfortable working in a fast-paced entertainment and touring environment with changing priorities and tight deadlines.
• Thrives in a dynamic, high-energy industry and can effectively manage multiple tasks under pressure.
  
  

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.