Job Description
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Monitor and manage the quotations inbox to ensure all pricing enquiries are addressed promptly.
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Retrieve accurate customer account details to prepare customized pricing responses for requested products.
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Perform proactive follow-ups on outstanding quotes to encourage customer conversion.
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Coordinate closely with account managers to hand off qualified leads and ensure seamless handover.
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Maintain precise records of all customer interactions and quotation activities in the system.
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Deliver a professional, high-quality customer experience that aligns with the company brand.
Requirements
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Previous experience in a customer support or internal sales support role is essential.
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Strong understanding of the sales pipeline with a results-oriented and conversion-focused mindset.
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Exceptional written and verbal English communication skills for professional customer interaction.
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High level of attention to detail when retrieving account data and preparing pricing documents.
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Ability to manage a high volume of reactive inbound requests independently.
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Proactive attitude with the ability to nudge customers toward purchase decisions.
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It helps if you have experience managing shared support inboxes or CRM platforms.
Why Join This Team?
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Play a critical role in increasing the company's revenue and sales conversion rates.
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Work in a structured environment supporting a professional internal sales team.
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Gain exposure to B2B sales processes and account management workflows.
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Dedicated support and training within a globally recognized business framework.
Apply now. Start helping.
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health insurance coverage for eligible locations
Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.