Job Overview
We are seeking a detail-oriented and organized Hotel Operations Coordinator to support hotel booking, invoicing, and administrative processes for touring and travel operations. This role involves coordinating with hotels, managing billing documentation, updating booking details, and ensuring accurate tracking of invoices and rooming lists. The ideal candidate is proactive, reliable, and comfortable working in a fast-paced environment during US business hours.
Schedule: Work Schedule: Monday–Friday; 9:00 AM–6:00 PM / 10:00 AM–7:00 PM Eastern Time
Job Responsibilities
- Track and reconcile hotel commission invoices and prepare final invoices
- Maintain operational charts and update routing notes, reminders, and booking details
- Assist with hotel billing paperwork and credit card authorization forms
- Manage and update rooming lists and send them to hotels
- Coordinate hotel bookings for bus drivers, including billing setup and booking updates
- Research and gather hotel sales contact information and email addresses
- Support the team with general administrative tasks and urgent requests when needed
- Prepare weekly progress and output reports
Job Requirements
- Experience in administrative support, hotel coordination, travel support, or invoicing is preferred
- Familiarity with Coral or similar hotel/travel systems is an advantage, but training can be provided
- Strong written English communication skills
- Detail-oriented, especially when handling invoices, tracking, and billing information
- Organized and able to manage multiple tasks accurately
- Comfortable communicating with hotels through email and phone calls
- Willing to learn music touring and hotel coordination terminology
- Reliable, proactive, and interested in a long-term role
- Available to work US business hours (EST, with occasional PST flexibility)
Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job
Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.