Schedule: Monday to Friday, 1:00 PM – 5:00 PM | Pacific Standard Time

Responsibilities:

• Create, monitor, and manage work orders and support tickets within AppFolio to ensure timely resolution of tenant requests
• Serve as the frontline point of contact for tenant communications, addressing inquiries and concerns professionally
• Handle incoming inquiry calls from prospective lessees and provide accurate leasing information
• Coordinate with vendors, including Spanish-speaking vendors, to facilitate property maintenance and service delivery
• Support the leasing process by assisting with leasing procedures and contract documentation
• Monitor and follow up on open tickets to ensure consistent service levels across the property portfolio

Requirements:

• Proficiency in AppFolio property management software (must-have)
• Familiarity with California Department of Real Estate regulations and leasing procedures
• Experience in commercial real estate property management or a related field
• Ability to work independently in a remote environment with minimal supervision

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.