Overview

Join a growing team and provide vital administrative support and customer service to businesses specializing in fire prevention and exhaust cleaning. In this role, you will work directly with the client to streamline day-to-day operations, manage customer communications, and handle key administrative tasks. It’s a fantastic opportunity for a detail-oriented professional looking for a flexible, part-time role in a supportive environment.

Schedule: Monday - Friday, Flexible between 6:00 AM - 7:00 PM EST (20 work hours per week)

Responsibilities

• Respond to customer inquiries via email, phone, and other communication channels in a timely and professional manner.
• Manage administrative tasks including file organization, calendar management, and CRM updates.
• Handle light customer service support and follow-up communications with clients.
• Maintain accurate records and documentation within company systems and databases.
• Provide general administrative assistance to support daily business operations.

Requirements

• Familiarity with CRM systems and standard business software applications.
• With atleast 2 years of experience as a Customer Representative
• Proven experience in customer service and administrative support roles.
• Excellent communication skills with the ability to interact professionally with customers.
• Strong organizational abilities with attention to detail and accuracy.
• Experience working with clients in the service industry or similar fields is preferred.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.