Job Overview

Our client is looking for a highly organized and proactive Operations Coordinator to become the operational backbone of the business. This is a remote role for someone who can take ownership of daily operations, track and file company records, and manage coordination across the company. You will keep jobs, schedules, and communications moving smoothly within the company. This is not a task-only admin role. It requires judgment, accountability, and a lot of agency, and you will be expected to actively contribute to this growing company.

Schedule

• Monday - Friday, 9:00 AM to 6:00 PM Eastern Time (40 work hours per week)

Responsibilities

• Own day-to-day administration and coordination across active jobs
• Manage the shared inbox and respond promptly to client, sales, and inter-department inquiries
• Maintain accurate job records, notes, and documentation in CRM and related systems
• Track job progress end-to-end so nothing falls through the cracks
• Build, improve, and document SOPs, checklists, and workflows
• Identify gaps in current processes and suggest smarter, more efficient ways of working
• Provide regular updates and reporting to the client
• Handle phone calls confidently and professionally when required

Requirements

• 3 to 5 years of experience in office management, operations, or senior administration
• Proven experience coordinating jobs, schedules, and multiple stakeholders
• Strong customer service and professional phone communication skills
• Ability to work independently without constant direction

Tools and Systems

• MS Office Suite
• Google Workspace Suite

About You

• Familiarity with creating databases for company projects and files
• Highly organized, detail-focused, and naturally proactive
• Confident making decisions and managing competing priorities
• Comfortable working independently in a remote environment
• Clear and confident communicator with strong spoken and written English
• Persistent and resilient when following up with trades and contractors
• Tech confident and capable of improving systems, not just following them

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.