Role Name: CRM and Marketing Operations Manager

CLIENT OVERVIEW

The client operates a small professional services business based in Vancouver, Washington. They recently adopted GoHighLevel as their primary CRM platform and are seeking support to maximize its capabilities across operations and marketing functions.

Schedule: 40 hours a week Mon - Fri Flexible during business hours 

Responsabilities 

• Manage and optimize the GoHighLevel CRM platform, including setup, configuration, and ongoing maintenance
• Set up and manage calendar systems to prevent double-booking and improve scheduling efficiency
• Automate workflows and business processes to streamline operations
• Migrate tools such as SurveyMonkey into the GoHighLevel system to consolidate business operations
• Coordinate social media management activities through the CRM platform
• Create and manage email campaigns and marketing automation sequences
• Provide proactive recommendations for process improvements and system optimization
• Learn and maintain the client’s voice and brand messaging across all platforms
• Work independently while managing administrative, operational, and marketing-related tasks
• Support overall business organization and efficiency through CRM and automation management

Requirements 

• Proven experience managing the GoHighLevel CRM platform
• Strong understanding of marketing automation and workflow creation
• Excellent communication skills, both written and verbal
• Ability to work independently with minimal supervision
• Strong problem-solving and organizational skills
• Demonstrated ability to learn new systems quickly
• Adaptability to evolving business needs and processes
• Experience handling CRM setup, optimization, and automation tasks
• Ability to manage multiple responsibilities and prioritize effectively

NICE-TO-HAVE REQUIREMENTS

• Experience integrating SurveyMonkey or similar survey and form-building tools into CRM systems
• Background supporting small businesses or professional service-based companies
• Ability to manage multiple business operations and administrative functions simultaneously
• Familiarity with social media management tools, scheduling platforms, and best practices
• Experience coordinating marketing, operations, and CRM-related activities in a fast-paced environment
• Strong organizational and multitasking abilities with attention to detail

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.