Overview
We are seeking a proactive Operations & Project Management Assistant to support a growing business consulting firm managing multiple client accounts. This is a hands-on operational role focused on project coordination, client onboarding, process organization, and internal communication. The ideal candidate is highly organized, detail-oriented, and capable of supporting day-to-day operations while also helping improve systems and workflows.
Schedule:
- Mon-Friday - 8 am-12 pm OR 12 pm-4 pm CST
Responsibilities
- Support project coordination across multiple client accounts
- Assist in managing client onboarding processes and documentation
- Coordinate communication between clients and internal teams
- Maintain project timelines, task tracking, and delivery updates
- Use ClickUp to manage tasks, workflows, and project visibility
- Help document and update standard operating procedures (SOPs)
- Identify workflow gaps and assist in improving operational efficiency
- Ensure smooth information flow across all active projects
- Provide general operational and administrative support as needed
Requirements
- Experience in operations support, project coordination, or administrative roles
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Familiarity with project management tools (ClickUp, Asana, Trello, or similar)
- Ability to work independently with minimal supervision
- Experience creating or maintaining SOPs or process documentation
- Strong attention to detail and problem-solving mindset
- Comfortable working in a fast-paced, client-facing environment
Ideal Candidate Profile
- Proactive and solution-oriented (not just task execution)
- Highly organized with strong follow-through
- Comfortable managing multiple clients and priorities
- Strong communicator who can coordinate across teams effectively
- Process-minded and always looking for efficiency improvements
- Reliable, accountable, and able to work independently
- Tech-savvy and quick to learn new systems
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.