Virtual Assistant - Sales & Customer Service

We are seeking a bilingual Virtual Assistant to support our sales and customer service operations. This role is perfect for someone who is organized, detail-oriented, and passionate about helping our business grow while delivering exceptional customer experiences.

Key Responsibilities:

• Assist with sales lead generation and qualification
• Provide customer service support via email, phone, or chat
• Manage customer inquiries and provide timely responses
• Support sales team with administrative tasks
• Help maintain customer relationships and follow-up communications
• Organize and prioritize tasks to meet deadlines

Required Qualifications:

• Fluent in both English and Spanish (written and verbal)
• Strong communication skills
• Ability to work independently in a virtual environment
• Excellent organizational and time management skills
• Customer service experience preferred
• Proficiency with basic computer applications and email management

What We're Looking For:

A proactive and reliable professional who can wear multiple hats, manage various tasks simultaneously, and maintain a positive attitude when supporting our sales and customer service initiatives.