Overview

Join our team as a dedicated partner to high-end interior designers, providing white-glove service and seamless logistics management for luxury clientele. This role is perfect for a polished professional who thrives on managing complex order lifecycles while maintaining premium brand standards.

Schedule: Monday–Friday, 10 AM–6 PM US Pacific Time

Responsibilities

• Deliver white-glove customer service to high-end interior designers and luxury clientele
• Manage inbound inquiries and nurture client relationships to ensure satisfaction and repeat business
• Coordinate logistics including order tracking, shipping schedules, and delivery confirmations
• Proactively communicate order status updates and resolve any fulfillment issues promptly
• Maintain detailed records of customer interactions and logistics activities
• Support day-to-day operational tasks to ensure seamless order fulfillment

Requirements

• Proven experience in customer service within a luxury, premium, or high-end environment
• Strong verbal and written communication skills with a professional and polished tone
• Experience handling logistics coordination such as order management and shipment tracking
• High level of attention to detail and ability to manage multiple priorities simultaneously
• Ability to work during US Pacific business hours (approximately 10 AM–6 PM)
• Comfortable working independently with minimal supervision

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible locations

Note

 click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.