Job Overview

Our client is looking for a dedicated Property Management Coordinator to support operations for 6 high-end Airbnb rental properties and assist with real estate brokerage administrative workflows. This role is crucial for maintaining high customer retention and driving lead conversion through exceptional support.

Schedule

• Monday - Friday, 20 hours per week (4 hours a day), Flexible Shift [North American Timezone] (20 work hours per week)

Responsibilities

• Handle guest messaging and respond to inquiries promptly.
• Manage escalations and resolve property-related issues for guests.
• Coordinate property showings and manage the real estate calendar.
• Prepare and edit real estate contracts and proposals via DocuSign.
• Submit damage claims for properties as required.
• Manage administrative tasks, including ordering supplies and general office support.
• Execute light outbound calling for lead follow-up and appointment setting.

Requirements

• Prior experience or specific focus in the real estate industry.
• Exceptional customer service orientation for high-ticket clients.
• Familiarity with MLS (Multiple Listing Service) or a strong ability to learn real estate software.
  
• Proficiency in administrative tools and contract management platforms.
  
• High level of attention to detail and organizational skills.
• Professional communication style suitable for demanding luxury clients.
• Ability to work independently and hit the ground running.

Scope

• Support operations for 6 high-end Airbnb rental properties.
• Assist with real estate brokerage administrative workflows.
• Initial engagement is 20 hours per week (part-time), with the potential to increase to 40 hours per week (full-time) based on business needs.
• Focus on customer retention and lead conversion through support.
• Direct coordination with the owner on property and client management.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.