Overview:

We are seeking an experienced Healthcare Referral Administrator to manage and process patient referrals to specialists efficiently and accurately. The ideal candidate will have a strong background in healthcare administration, excellent communication skills, and the ability to coordinate with both patients and providers to ensure timely care.

Schedule:

• Mondays to Fridays, 8:00 am to 5:00 pm (US Eastern Time) with a 1-hour unpaid break (40 hours per week)

Key Responsibilities:

• Process patient referrals to specialists, ensuring accuracy and compliance with established protocols.

• Communicate with patients to explain referral procedures and provide necessary information.
• Conducting Phone calls and communications
• Handling patient text messages/voicemails and scheduling 

• Coordinate with healthcare providers, specialists, and insurance companies to facilitate referrals.

• Track referral status and follow up to confirm appointment completion.

• Maintain accurate records in electronic health systems and ensure confidentiality of patient information.
• Provide administrative support to the healthcare team as needed.

Qualifications:

• Minimum of 3 years of experience in patient referral coordination or a related healthcare administrative role.
• At least 1 year of experience working with a US-based client or healthcare provider.
• Basic knowledge or experience in gastroenterology is preferred.
• Strong knowledge of healthcare processes, insurance requirements, and referral workflows.
• Excellent organizational skills with attention to detail.
• Strong communication and interpersonal skills to interact effectively with patients and providers.
• Proficiency in using electronic health record (EHR) systems and Microsoft Office tools optimisation
• Experience managing social media content for small businesses
• Strong written and verbal communication skills
• High level of attention to detail and ability to manage multiple client accounts simultaneously
• Ability to work independently with minimal supervision

Preferred Attributes:

• Ability to multitask and manage high-volume referrals.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Commitment to patient-centered care and confidentiality.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note:

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.