Overview
We are seeking a proactive and reliable IT Systems Administrator to manage and support our company’s day-to-day technology operations. This role focuses on user support, system maintenance, network management, and basic cybersecurity practices. The ideal candidate is hands-on, organized, and capable of working independently while following structured processes. This role also requires a proactive mindset to improve systems, not just maintain them.

Schedule

• Monday to Friday, 9am to 6pm Eastern with an hour unpaid break

Key Responsibilities

• Provide technical support for internal users (Windows systems, laptops, troubleshooting)
• Manage and administer Google Workspace (user setup, permissions, account
  management)
• Maintain and monitor network infrastructure (Ubiquiti / UniFi preferred), including
  firmware updates and basic configuration
• Support endpoint protection and device management
• Assist with onboarding and offboarding processes (accounts, access, devices)
• Install, configure, and maintain software tools
• Monitor systems and proactively identify potential issues
• Maintain documentation for systems and processes
• Assist in implementing basic cybersecurity practices (MFA, secure access, etc.)

Required Qualifications

• 2–5 year’s experience in IT support or systems administration
• Strong knowledge of Windows environments and troubleshooting
• Experience managing Google Workspace
• Experience with Ubiquiti / UniFi networking
• Basic understanding of cybersecurity best practices (MFA, endpoint protection)
• Familiarity with antivirus / endpoint security tools
• Basic networking knowledge (WiFi, routers, IP concepts)
• Strong problem-solving skills and ability to work independently

Preferred Qualifications (Nice to Have)

• Experience with endpoint management (MDM tools)
• Experience with Microsoft 365 environments, including Azure Active Directory (Azure AD
  / Entra ID), Microsoft Intune, and Active Directory (AD)
• Experience with email systems and security (Exchange Online, spam filtering, email
  protection)
• Familiarity with automation tools (Zapier, Make)
• Basic scripting knowledge (PowerShell or similar)
• Experience supporting SaaS environments

What We’re Looking For

• Self-starter with strong initiative
• Organized and detail-oriented
• Clear communicator
• Ability to document processes
• Someone who goes beyond reactive support and contributes to improving systems
• Ability to work in a structured environment with clear processes and accountability

Important Notes

• This is an execution-focused role (support and operations)
• The role follows defined systems and processes
• Security and reliability are top priorities

Independent Contractor Perks

• Permanent Work from Home
• Immediate Hiring
• Health Insurance Coverage for eligible locations

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.