Bilingual Client Support & Administrative Assistant

Job Overview
We are seeking a detail-oriented, customer-facing Bilingual Assistant to join our team for a permanent position. Since our internal team handles core accounting data entry, your primary focus will be serving as the face of the company for our clients, assisting them with document preparation, tax processing, audit procedures, and handling company permits. We are looking for someone with a solid foundation in customer service who is eager to learn and grow with us. Comprehensive training will be provided to ensure you are fully equipped to guide clients through these administrative processes.

Job Type: Permanent / Full-Time

Schedule: Monday - Friday 9:00 AM - 6:00 PM EST. 40 hours / week

Daily Responsibilities

• Customer Support: Handle client inquiries and provide excellent customer service in both languages.
• Tax Processing Support: Assist in the preparation, organization, and processing of tax documents alongside our clients.
• Audit Support: Help gather and organize necessary files and documentation for audit processes.
• Permits & Compliance: Prepare, process, and track company permits and essential business licenses.

Candidate Requirements

• Customer Service Experience: At least 2 years of prior customer service experience.
• Language Skills: Fully bilingual in Spanish and English (fluent in speaking, reading, and writing).
• Work Ethic & Trainability: Coachable, willing to learn new processes (training provided), and looking for a stable, permanent position.
• Key Skills: Strong attention to detail, highly organized, and basic computer proficiency.

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.