Job Overview:

We are seeking a highly motivated and results-driven Solar Appointment Coordinator to join a growing outbound sales team focused on the residential solar market in Australia. This role is ideal for candidates with strong cold-calling experience, excellent English communication skills, and the resilience to thrive in a high-volume outbound environment.

The successful candidate will be responsible for engaging homeowners, qualifying leads, and scheduling opportunities for the Australian sales team using structured scripts and lead lists. This is a fully remote role requiring strong self-management, professionalism, and consistency in meeting performance metrics.

Schedule:

• Mondays to Fridays, 9:00 am to 5:00 pm (Australian Eastern Time, 40 hours per week)

Key Responsibilities:

• Conduct high-volume outbound calls to homeowners using the provided lead databases and calling systems.
• Follow approved sales scripts to professionally introduce residential solar energy solutions.
• Identify and qualify interested prospects for solar installation quotations.
• Gather, verify, and accurately document lead information for the sales team.
• Schedule appointments and maintain organized lead records within CRM systems.
• Utilize VoIP dialing platforms such as JustCall or similar software to manage outbound activity.
• Maintain daily productivity targets, including call volume, lead quality, and appointment metrics.
• Communicate regularly with supervisors and management regarding campaign performance and lead feedback.
• Ensure all customer interactions are handled professionally and in accordance with company standards.

Required Qualifications:

• Proven experience in outbound cold calling, telemarketing, appointment setting, or lead generation.
• Strong verbal English communication skills with a neutral or clear speaking accent.
• Comfortable working in fast-paced, high-rejection sales environments.
• Strong interpersonal and persuasion skills.
• Highly organized with excellent attention to detail in CRM documentation.
• Ability to work independently in a remote setup while maintaining productivity targets.
• Familiarity with VoIP systems, digital dialers, and CRM tools.
• Reliable high-speed internet connection and professional remote workspace.

Preferred Qualifications:

• Experience in the solar, energy, real estate, insurance, or home services industries.
• Previous experience working with Australian customers or campaigns.
• Familiarity with appointment scheduling workflows and lead qualification processes.
• Experience using JustCall or similar outbound calling software.

Key Performance Indicators (KPIs):

• Daily outbound call volume
• Qualified leads generated
• Appointment conversion rate
• CRM accuracy and documentation quality
• Attendance and schedule adherence
• Lead response and engagement quality

Technical Requirements:

• Minimum internet speed sufficient for uninterrupted VoIP calling
• Noise-free and professional home office environment
• Laptop or desktop computer capable of handling CRM and calling software
• Headset with clear microphone quality

What We Offer?

• Permanent work-from-home setup
• Stable full-time schedule aligned with Australian business hours
• Performance-driven and supportive team environment
• Opportunity to grow into additional administrative or customer-facing roles
• Dedicated Client Success support
• Exposure to the rapidly growing renewable energy industry

Ideal Candidate Profile:

The ideal candidate is confident on the phone, resilient under pressure, and motivated by achieving measurable results. You should be comfortable speaking with homeowners daily, handling objections professionally, and maintaining a positive attitude in a target-driven environment.

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note:

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.