Job Overview
We are seeking a detail-oriented Accounts Receivable Specialist to support billing operations, payment processing, and daily bank reconciliations in a fast-paced retail/e-commerce environment. This role is responsible for monitoring customer accounts, resolving payment discrepancies, maintaining accurate financial records, and supporting the sales team with administrative tasks. The ideal candidate has strong Excel skills, experience with accounting platforms such as NetSuite or QuickBooks, and the ability to manage high-volume transactions efficiently. Strong communication skills, accuracy, and the ability to prioritize multiple responsibilities are essential for success in this role. 

Schedule: Monday - Friday, 9:00 AM - 6:00 PM Pacific time, with 1-hour unpaid break (40 hours per week).

Responsibilities

• Maintain an up-to-date billing system.

• Conduct daily CIT bank reconciliation to ensure timely and accurate reconciliation of bank statements (Or other Factoring companies as appropriate).

• Follow up on, collect, and allocate payments.

• Carry out billing and reporting activities according to specific deadlines.

• Monitor customer account details for non-payments, delayed payments, and other irregularities.

• Research and resolve payment discrepancies.

• Review AR aging to ensure compliance.

• Process adjustments for sales discounts, allowances, and co-op protection.

• Providing support for the sales team’s administration and management as needed.

Qualifications

• Proficiency in MS Office Suite, especially Excel.

• Experience with accounting software like NetSuite and QuickBooks is advantageous.

• Must have experience in retail/e-commerce accounting procedures, particularly in billing.

• Minimum of two years of accounts receivable experience.

• Strong Excel skills (Pivot Table, Lookup) and familiarity with standard accounting procedures.

• Ability to manage multiple large data payments and prioritize effectively.

• Bilingual in English and Mandarin is a plus, but not necessary.

• Positive and professional demeanor

• Excellent written and verbal communication skills

Required Experience and Requirements

• Accounting and/or Accounts Receivables experience (Retail, E-Commerce, and/or Call Center experience) required.

• Prior experience in payment processing and applying payments required.

• Medium-to-large account experience highly beneficial.

• Business proficiency in English, written and spoken.

• High School Diploma or equivalent.

• Legally eligible to work in the U.S.

• Must be proficient in usage of the internet and MS Office - Word, Outlook, and Excel.

• Experience with NetSuite beneficial.

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.