We are seeking a highly organized and proactive E-commerce Operations Assistant to provide key operational and administrative support to the CEO and COO of a fast-growing e-commerce brand. In this role, you will manage leadership priorities, coordinate workflows across cross-functional teams, and handle day-to-day Shopify backend operations and reporting. This opportunity is ideal for a detail-oriented, resourceful professional with experience supporting e-commerce founders in a fast-paced environment.

Schedule

• Flexible within 12 PM to 12 AM, PH Time (Part-time)

Responsibilities

• Manage the calendars, priorities, inboxes, communications, and daily operational coordination for the CEO and COO to anticipate needs and proactively solve challenges.

• Coordinate meetings, scheduling, and follow-ups across all internal and external stakeholders.

• Support day-to-day Shopify backend operations, including product uploads, updates, order tracking, monitoring, and general system maintenance.

• Maintain accurate product and operational data while collaborating with operations and customer support teams as needed.

• Prepare, organize, and analyze data in Google Sheets to maintain reports and dashboards on sales performance, advertising performance, and operational metrics.

• Coordinate communication and workflows across media buying, creative, operations, and fulfillment teams to track project progress and ensure departmental accountability.

• Create, organize, and maintain SOPs and internal documentation to help improve operational workflows and systems for scalability.

• Support leadership with data tracking, operational visibility, hiring coordination, and employee onboarding.

Requirements:

• Previous experience supporting e-commerce founders, executives, or teams, ideally working with 7–8 figure e-commerce brands.

• Strong understanding of e-commerce operations, backend workflows, and hands-on familiarity with Shopify.

• Proficiency in Google Sheets and various reporting tools to organize and analyze business data.

• Excellent written and verbal English communication skills, paired with strong organizational and time-management capabilities.

• Highly proactive and resourceful problem-solver who can anticipate leadership needs before being asked.

• Detail-oriented, process-driven, and comfortable managing multiple priorities with minimal supervision in a fast-paced environment.

• Dependable, execution-focused individual with a strong sense of ownership and accountability when working closely with leadership teams.

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.