Job Overview

Our client is looking for a Home Care Scheduling Coordinator who will play a critical role in supporting daily scheduling operations by coordinating caregiver coverage, managing real-time staffing changes, and ensuring seamless communication between caregivers, families, and internal teams. This role requires a highly organized and dependable professional who can work efficiently in a fast-paced environment while handling sensitive information with discretion. You will assist with scheduling coordination, administrative support, and operational follow-through to help maintain continuity of care and smooth day-to-day operations.

Schedule

• Friday - Tuesday, 3:00 PM - 11:30 PM EST, with 30 min unpaid break (40 work hours per week)

Responsibilities

• Manage real-time schedule changes by coordinating caregiver call-offs and finding qualified replacements
• Communicate with caregivers, families, and internal staff to ensure seamless shift coverage and transparency
• Maintain accurate and up-to-date scheduling records across all active client accounts
• Handle inbound calls and respond promptly to urgent staffing changes during assigned shifts
• Support the onsite scheduling team with handoff documentation and shift transition updates
• Assist with general administrative tasks as the role evolves and new processes are built out

Requirements

• Prior experience in an administrative or scheduling coordination role
• Strong verbal and written communication skills for client- and caregiver-facing interactions
• High level of attention to detail and organizational ability
• HIPAA awareness or willingness to complete HIPAA compliance training
• Ability to work independently and exercise sound judgment under time-sensitive conditions
• Comfortable handling sensitive personal and medical information with discretion

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.