Client Overview:
You’ll be working for a premier provider of non-medical home care that is dedicated to enhancing the daily lives of individuals through compassionate, high-quality support. The organization empowers clients to maintain their independence and achieve the elevated quality of life they deserve within their own homes.
Responsibilities:
- Coordinate schedules between field staff and the internal team
- Follow up to ensure tasks are properly assigned and completed
- Perform data entry and maintain accurate records
- Respond to customer inquiries via phone, chat, email, or video calls
- Prepare reports and create presentation templates using Google Slides
Requirement:
- Previous customer service experience required
- 1–2 years of experience, preferably within healthcare, client services, or administrative support.
- Basic proficiency in Excel
- Strong written and verbal English communication skills
- High attention to detail and strong reliability
Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job
Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
Client Care Coordinator
Job Category
Customer Support
Job Type
Part Time (20 - 34 Hours per week)
Work Schedule and Timezone
Staff 1: Mon - Friday : 6:00 pm to 1:00 am EST (With One hour unpaid lunch break) Staff 2: Saturday and Sunday : 8:00 am to 9:00 pm (With One hour unpaid lunch break)
Published on
May 08 2026