Overview

Join a high-energy team dedicated to transforming patient lives by converting warm leads into clinic appointments. We are looking for a proactive, bilingual communicator who excels at high-volume outreach and possesses the empathy needed to guide prospective patients through their healthcare journey.

Schedule

• Agent 1: Sunday – Thursday | 10:30 AM – 7:00 PM PST
• Agent 2: Tuesday – Saturday | 10:00 AM – 4:00 PM PST (Weekends) / Adjusted Weekday hours to meet 40 hours/week
• Agent 3: Monday – Friday | 10:30 AM – 7:00 PM PST

Responsibilities

• Lead Conversion: Follow up on Meta ad leads (forms, quizzes, surveys) to book in-person clinic appointments.
• Call Management: Handle high-volume outbound calls and inbound callbacks while maintaining high conversation quality.
• Multichannel Outreach: Engage leads via phone, SMS, and video calls to progress them through the sales pipeline.
• CRM & Workflow: Update lead status and manage CRM automation/AI-driven nurturing workflows.
• Performance: Collaborate with the clinic team to hit conversion targets and appointment-setting goals.

Requirements

• Proven experience in appointment setting or sales, preferably in a healthcare or clinic environment
• Strong verbal communication skills with a professional and empathetic phone presence
• Experience working with CRM systems and lead management workflows
• Ability to handle objections and nurture hesitant leads toward commitment
• High level of attention to detail when managing lead data and follow-up schedules
• Bilingual in Spanish and English

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance for eligible locations

Note

Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.