Job Overview:

We are seeking a dedicated and organized Care Services Administrative Assistant to join a premier home care services team. In this role, you will act as a vital link between field staff and internal operations, ensuring that clients receive high-quality, reliable support. This position is ideal for a proactive communicator who thrives in a fast-paced environment and excels at managing complex schedules.

Client Overview:
You’ll be working for a premier provider of non-medical home care that is dedicated to enhancing the daily lives of individuals through compassionate, high-quality support. The organization empowers clients to maintain their independence and achieve the elevated quality of life they deserve within their own homes.

Schedule:

• Saturday – Sunday: 9:00 AM – 5:00 PM (Eastern Time) and Monday – Wednesday: 3:00 PM – 11:00 PM (Eastern Time)

Responsibilities:

• Coordinate schedules between field staff and the internal team
• Follow up to ensure tasks are properly assigned and completed
• Perform data entry and maintain accurate records
• Respond to customer inquiries via phone, chat, email, or video calls
• Prepare reports and create presentation templates using Google Slides

Requirement:

• Previous customer service experience required
• Basic proficiency in Excel
• Strong written and verbal English communication skills
• High attention to detail and strong reliability

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.