Job Overview

Our client is looking for a proactive and detail-oriented professional to assist in the coordination of monthly events and the management of their digital presence. This role is a blend of customer service, data management, and creative social media tasks, requiring someone who can work independently and handle fluctuating workloads. 

Schedule

• Monday - Friday, 1:00 PM - 5:00 PM AWST (20 work hours per week)

Responsibilities

• Respond to customer inquiries received through the website and email, ensuring timely and accurate communication
• Coordinate with suppliers and contractors via email in the lead-up to monthly events
• Schedule and send email communications to event participants using the email marketing system
• Extract ticket and attendee data from spreadsheets, populate event-day documents, and create print-ready PDF files
• Perform basic updates on the WordPress website, including date changes and ticket information
• Create and publish social media content across Facebook and Instagram, including posts and reels
• Follow and maintain established SOPs for event coordination and customer communication
• Support the development and refinement of processes to improve efficiency in handling customer inquiries

Requirements

• Proven experience in an administrative support role, preferably within an events or similar fast-paced environment
• Basic proficiency in WordPress for making simple website updates
• Strong working knowledge of spreadsheets and document creation (PDFs)
• Familiarity with social media content creation for Facebook and Instagram (posts and reels)
• High level of attention to detail and strong written communication skills
• Ability to work independently and manage fluctuating workloads with minimal supervision

Scope

• Part-time role at 20 hours per week, working Perth (AWST) time zone hours
• Workload will vary monthly, with heavier admin demands during the week leading up to and during each event
• Quieter weeks to be focused on social media content creation and scheduling

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.