Role Overview

We are seeking a highly organized and proactive Attempt Manager to oversee and coordinate service attempts across multiple cases. This role is critical in ensuring timely execution, accurate tracking, and consistent communication in a high-volume, fast-paced environment.

You will be responsible for managing workflows, monitoring attempt activity, and ensuring no job falls through the cracks.

Schedule: 8:00 AM - 5:00 PM Houston, TX time

Key Responsibilities

• Manage and track service attempts across multiple active cases
• Coordinate with process servers to ensure timely and accurate execution
• Monitor deadlines and proactively escalate delays or issues
• Review attempt data for accuracy, completeness, and compliance
• Maintain clear and consistent communication with internal teams and clients
• Identify inefficiencies and take initiative to improve workflows
• Ensure all updates and statuses are logged in real time
• Support high-priority and rush jobs with urgency and attention to detail

What We’re Looking For

• Strong multitasking and organizational skills — able to manage multiple cases simultaneously
• Quick learner who can adapt to new systems and processes rapidly
• Proven ability to perform in a fast-paced, high-pressure environment
• High level of initiative and ownership — you don’t wait to be told what to do
• Detail-oriented with a focus on accuracy and follow-through
• Strong communication skills (written and verbal)
• Comfortable using software tools, CRMs, and case management systems

Preferred Experience

• Experience in legal support, process serving, or case coordination (preferred but not required)
• Familiarity with service of process workflows or legal documentation is a plus
• Experience working with high-volume operations or logistics coordination

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health insurance coverage for eligible locations

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.