Job Overview

Our client is looking for a Medical Intake Coordinator to handle patient scheduling, documentation processing, and outreach while also supporting basic marketing efforts. You will play an essential role in managing veteran disability assessment forms, maintaining accurate records, and ensuring patients remain engaged with the practice. This role requires strong attention to detail, excellent communication skills, and the ability to manage both administrative and patient-facing tasks.

Client Overview

Join a growing primary care startup focused on supporting veterans through disability assessment documentation and patient care coordination. The practice is building efficient systems to manage patient intake, documentation, and outreach while expanding its visibility and patient base. This role is key to ensuring accurate documentation, smooth patient communication, and consistent administrative support as the practice scales.

Schedule

• Monday - Friday, 9:00 AM - 1:00 PM Eastern Time (20 work hours per week)

Responsibilities

• Medical Documentation & Data Management: Complete and manage veteran disability assessment forms accurately; upload and maintain documentation in the designated portal; ensure all records are complete, organized, and compliant; and perform data entry to maintain accurate patient records.
• Patient Communication & Scheduling: Schedule patient appointments and manage calendars; handle inbound calls and patient inquiries professionally; and conduct outbound calls and text outreach to engage patients to encourage appointment bookings and follow-ups.
• Administrative Support: Assist with daily administrative tasks to support practice operations; maintain organized digital records and workflows; and support the provider with operational coordination.
• Marketing & Growth Support: Help maintain and grow social media presence; create and post basic patient-facing content; and support marketing initiatives to increase patient volume.
• Scope of Engagement: Initial focus on documentation and patient outreach with a transition to increased scheduling and admin workload as the practice grows; support both operations and marketing during lower activity periods while collaborating directly with the healthcare provider.

Requirements

• Experience in medical administration, healthcare support, or data entry
• Ability to quickly learn documentation processes and medical forms
• Professional written and verbal communication skills
• Close attention to detail, especially with medical records
• Comfortable managing social media accounts

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Why Join This Team?

• Be part of a growing healthcare startup with meaningful impact
• Support veterans through important medical documentation processes
• Opportunity to grow into a full-time role as the business scales
• Diverse responsibilities across admin, patient support, and marketing
• Work closely with the provider in a collaborative environment

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.