Job Overview

Our client is looking for a detail-oriented Insurance Policy Processing Coordinator to serve as the primary back-end support for their agency’s daily operations. This role is designed to streamline administrative workflows, allowing the in-house team to focus on client-facing activities while ensuring all paperwork and quoting processes are handled with precision and in compliance with Farmers Insurance requirements.

Schedule

• Monday - Friday, 8:30 AM - 5:00 PM CST, with 30-minute unpaid/paid break (40 work hours per week)

Responsibilities

• Process and manage insurance paperwork, including policy documents, applications, and client correspondence.
• Prepare and compile insurance quotes for prospective and existing clients accurately and on time.
• Follow up with clients on outstanding documentation, renewals, and policy updates.
• Manage email inboxes and calendar scheduling to keep operations running smoothly.
• Organize and maintain digital client files to ensure accuracy and easy retrieval.
• Handle inbound and outbound phone calls on an as-needed basis to support the team and manage client inquiries during peak periods.
• Adhere to strict data privacy and security protocols.

Requirements

• Prior experience in an insurance agency or financial services administrative role.
• Familiarity with insurance terminology, processes, and documentation workflows.
• Strong written and verbal communication skills in English.
• High level of attention to detail when handling sensitive client data.
• Ability to work independently with minimal supervision in a remote environment.
• Comfortable navigating multiple software systems and learning new platforms quickly.

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.