Job Overview

Our client operates within the Australian disability services sector, focusing on NDIS (National Disability Insurance Scheme) related operations. We are seeking a dedicated Administrative Receptionist to manage day-to-day business operations and client communications. 

Schedule

• Monday - Friday, 10:00 AM - 7:00 PM Clyde, VIC Time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Act as the first point of contact, managing communications and professional inquiries from clients and partners.
• Process and manage high-volume paperwork related to NDIS business operations, ensuring compliance and accuracy.
• Support insurance-related administrative processes and the documentation required for disability service claims or renewals.
• Assist with general administrative tasks, including data entry, file organization, and documentation requirements.
• Coordinate general business operations and office management tasks to ensure a seamless workflow for the field team and management.

Requirements

• Proven experience in receptionist or administrative assistant roles, preferably in a fast-paced environment.
• Exceptional organizational abilities with a high degree of attention to detail regarding sensitive client information.
• Excellent written and verbal communication skills, with the ability to handle client inquiries with empathy and professionalism.
• Ability to work independently and manage time effectively during the Victorian (VIC) business day.

Qualifications

• Experience working within the disability services or NDIS sector is highly regarded.
• Familiarity with insurance documentation and claims processing is a significant advantage.
• Proficiency in modern office software and digital documentation management tools.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.