Job Overview

Our client is looking for a reliable Inbound Sales Lead Coordinator to manage inbound inquiries, follow up with leads, and schedule service appointments. This role combines front-desk support and sales follow-up, ensuring all customer interactions are handled professionally and no opportunities are missed.

Client Overview

A growing home services business focused on delivering high-quality service and responsive customer support. The company relies on efficient lead handling, scheduling, and client communication to maximize bookings and maintain a strong customer experience.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM EST, with 1 hour unpaid break (40 work hours per week)

Responsibilities

• Manage inbound calls and inquiries using dialer systems (e.g., QuickTalks) to ensure high lead capture.
• Follow up with leads promptly to maximize conversion and drive revenue generation.
• Schedule appointments and coordinate service bookings via CRM (Jobber or similar).
• Maintain organized records by logging all client interactions and status updates accurately in the CRM.
• Provide professional and friendly customer support to ensure a positive customer experience.
• Conduct outbound calls to prospective customers and warm leads to fill the service schedule.
• Support daily operations by managing scheduling, communication flow, and providing reporting on lead status.

Requirements

• Experience with dialer software (QuickTalks or similar preferred).
• Familiarity with Jobber or similar CRM systems.
• Experience in sales, appointment setting, or customer support roles.
• Professional Verbal Communication skills
• High level of reliability, organization, and attention to detail.
• Ability to multitask and manage a steady flow of calls and inquiries.

Nice-to-have

• Experience in home services or service-based businesses.
• Background in inbound sales or customer conversion roles.
• Familiarity with scheduling and dispatch systems.
• Experience handling high call volumes.
• Strong follow-up and customer relationship management skills.

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

• Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.