Schedule: (Monday to Friday) 9am – 6pm UK Time, One (1) hour unpaid daily break 

About the Role

We are looking for a well-organized and enthusiastic Administrator – Quality & Technical to join our team. This is an ideal role for someone who enjoys administration, keeping records accurate, following processes, and supporting a busy department.

No previous quality or technical experience is required, as training will be provided. The most important qualities are strong attention to detail, good communication skills, and a willingness to learn.

Key Responsibilities

The Administrator – Quality & Technical will support the team by helping to maintain accurate product, supplier, testing, and complaint records. Duties will include:

• Managing and keeping Product Technical folders up to date.
• Monitoring supplier audit records and ensuring factory accreditation records are current.
• Maintaining accurate and up-to-date product records.
• Providing the Facilities & Testing Administrator with product information and Gold Seal product samples for Technical Folder records and storage.
• Supporting the product testing process, including completing required forms, reviewing quotes, chasing results, and reconciling invoices against quotes.
• Recording customer complaints, responding to consumers where required, and highlighting any complaint trends to the Operations Director.
• Keeping Gold Seal documentation and samples up to date and complete.
• Creating and maintaining spreadsheets to track product testing and related information.
• Chasing suppliers, sites, and testing houses for outstanding information.
• Supporting Product Developers with product information and administrative tasks.

Skills and Attributes

The successful candidate will be:

• Well organized and able to manage multiple tasks.
• Accurate with good attention to detail.
• Confident using email, spreadsheets, and basic office systems.
• A good communicator, both written and verbal.
• Comfortable chasing information from suppliers, factories, and testing houses.
• Able to work independently and as part of a team.
• Willing to learn about quality, technical records, product testing, and supplier documentation.

Experience Required

Previous experience in a similar role is not essential. Full training will be provided.

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.