Job Overview
Our client is looking for a dedicated and high-energy Appointment Setter to join their team. In this role, you will be responsible for converting warm leads from Meta advertising campaigns into in-person clinic appointments. The ideal candidate excels in high-volume outbound calling and possesses the professional empathy required to guide prospective patients through the sales pipeline.
Schedule
Agent 1: Sunday - Thursday
- Weekdays: 10:30 AM - 7:00 PM PST (40 work hours per week)
Agent 2: Tuesday - Saturday
- Weekends: 10:00 AM - 4:00 PM PST (40 work hours per week)
Responsibilities
- Lead Conversion: Follow up on Meta ad leads (forms, quizzes, surveys) to book in-person clinic appointments.
- Call Management: Handle high-volume outbound calls and inbound callbacks while maintaining high conversation quality.
- Multichannel Outreach: Engage leads via phone, SMS, and video calls to progress them through the sales pipeline.
- CRM & Workflow: Update lead status and manage CRM automation/AI-driven nurturing workflows.
- Performance: Collaborate with the clinic team to hit conversion targets and appointment-setting goals.
Requirements
- Proven experience in appointment setting or sales, preferably in a healthcare or clinic environment
- Strong verbal communication skills with a professional and empathetic phone presence
- Experience working with CRM systems and lead management workflows
- Ability to handle objections and nurture hesitant leads toward commitment
- High level of attention to detail when managing lead data and follow-up schedules
- Bilingual in Spanish and English
Independent Contractor Perks
- Health Insurance Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Note
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Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review..