Job Description:

You’ll be the backbone of daily operations for a mission-driven healthcare practice, ensuring smooth administrative workflows while supporting client outreach that connects families with life-changing therapy services. This role offers the perfect blend of meaningful healthcare support work with clear growth potential as the practice expands. You’ll work directly with the founding team in a collaborative environment where your contributions directly impact the quality of care delivered to children and families.

Schedule:

• Part-time (20 hours per week) Monday to Friday 9am to 1pm EST
  
• Client Timezone: Eastern Time
  

Responsibilities:

• Manage outbound lead calls using the company’s CRM system (1-2 targeted calls daily)
• Handle comprehensive administrative tasks including document processing and filing
• Coordinate email communications and client correspondence with attention to detail
• Process and organize sensitive healthcare information while maintaining strict confidentiality standards
• Conduct follow-up communications with prospects and existing clients
• Support general office operations and workflow optimization
• Assist with client onboarding and administrative coordination
• Maintain organized records and documentation systems

Requirements:

• Proficient English and Spanish skills for client communication
• Strong communication skills for professional phone interactions and written correspondence
• Experience with CRM systems and standard office applications
• Ability to handle sensitive healthcare information with discretion and professionalism
• Reliable high-speed internet connection and professional home office setup
• Availability to work during Eastern Time business hours
• It helps if you have experience in healthcare or service-oriented industries

Why Join This Team?:

• Make a meaningful impact in children’s healthcare and family support
• Clear growth path from part-time to full-time with expanding responsibilities
• Work with a supportive founding team that values your contributions
• Flexible remote work arrangement with established systems and processes
• Opportunity to grow with a expanding healthcare practice
• Exposure to healthcare industry operations and client relationship management

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note

• Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.