Overview

Join a growing wellness clinic dedicated to life-changing holistic health and acupuncture services. In this role, you will be the vital link between potential patients and their wellness journey, managing lead outreach and delivering exceptional care-centered service. It’s a unique opportunity to grow professionally within a supportive team that values meaningful patient relationships.

Schedule
Part-time (20 hours per week), Monday to Friday 10:00 AM – 2:00 PM MST

Responsibilities

• Manage and nurture leads for wellness services, ensuring timely and professional follow-up
• Provide exceptional customer service to patients and prospective patients via phone and email
• Follow up with individuals who have inquired about acupuncture and wellness services
• Maintain accurate records of patient interactions and lead status
• Handle general administrative tasks to support clinic operations
• Ensure all patient communications meet healthcare privacy standards
• Build rapport with potential patients to help them feel comfortable and informed
• Coordinate with clinic staff to ensure seamless patient experience

Requirements

• Strong customer service skills with excellent verbal and written communication
• Experience with lead management and follow-up processes preferred
• Comfortable working in a healthcare environment with professional patient interactions
• Reliable internet connection and professional home office setup
• Ability to maintain confidentiality and handle sensitive patient information
• Bonus if you have experience with CRM systems or healthcare administration
• It helps if you’re familiar with wellness or alternative medicine practices

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Note
Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.