Job Overview

Our client is looking for a highly organized and detail-oriented Administrative Assistant to perform various administrative and operational tasks. The individual will be responsible for updating data in the CRM, managing content on the website, communicating with customers and contractors via email, sending invoices, and managing file transfers via Dropbox. The ideal candidate will be proactive, tech-savvy, and able to handle multiple tasks efficiently in a remote work environment.

Client Overview

The client offers professional drone services like drone photography, commercial property photography, residential real estate photography, drone inspection services, and many more.

Schedule

• Monday - Friday, 10:00 AM - 05:00 PM EDT, with 30-minute paid break (35 work hours per week)

Independent Contractor Perks

• Health Insurance Coverage for eligible locations
• Permanent work from home
• Immediate hiring

Responsibilities

• CRM Management: Regularly update and maintain customer and project information in our CRM system.
• Website Management: Upload content, update information, and make minor changes to our website as needed.
• Email Communication: Draft and send professional emails to customers and contractors, respond to inquiries, and follow up on pending tasks.
• Invoice Management: Prepare and send invoices to customers and contractors using our invoicing system.
• File Management: Download and upload files to and from Dropbox, ensuring that all media and documents are properly organized and accessible.
• Task Coordination: Track and manage ongoing tasks, ensuring that deadlines are met and all projects are progressing smoothly.
• Phone Support: Answer incoming calls from clients and potential customers, addressing inquiries and providing information as needed.
• Project Coordination: Communicate with customers and contractors to coordinate project details, ensuring all parties are informed and aligned on schedules and requirements.
• Customer Support: Assist in resolving customer issues or concerns related to orders or project details.
• General Administrative Support: Assist with additional administrative duties such as scheduling, document preparation, and light research as needed.

Requirements

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Proficiency with CRM systems and website content management (WordPress or similar platforms preferred).
• Familiarity with invoicing tools and software (QuickBooks, FreshBooks, etc.).
• Experience using cloud storage platforms like Dropbox for file management.
• Ability to work independently and meet deadlines in a remote environment.
• Attention to detail and accuracy in handling sensitive data.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.