Bookings Agent & Administrative Assistant – Driver Education | Remote | Immediate Start

Job Description:

You’ll own the entire booking and administrative process that connects learners with their government testing requirements. This isn’t just data entry – you’re the trusted guide who ensures people have everything they need to succeed in their licensing journey. You’ll work directly with UK clients, so strong English communication skills and cultural understanding are crucial for your success in this role.

Client Overview:

Join a growing UK training company that helps people achieve their driving goals through specialized license training programs. You’ll be the vital link ensuring learners successfully navigate government testing requirements while providing exceptional customer service. This role combines backend administrative work with meaningful client interactions, making you an essential part of helping people reach important life milestones.

Schedule:

• Full-time (40 hours per week); UK business hours alignment required | Client Timezone: UK Time (London)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities:

Account and Back Office Support

• Monitor account performance data and candidate progress against agreed timelines
• Ensure candidates are progressing through training within required timescales
• Maintain and update accurate candidate records and documentation
• Identify and escalate issues, risks, or delays to the Account Manager
• Support reporting and performance tracking activities

Compliance & Supplier Management Support

• Maintain and update supplier agreements and documentation
• Ensure compliance records are accurate and up to date
• Monitor supplier activity and highlight any gaps or areas requiring updates
• Support ongoing compliance across the training network

Training Research and Development Support

• Research new training areas (e.g. construction, warehousing, and other sectors)
• Gather and analyse information on:
• Training content and course structures
• Pricing
• Accreditation and compliance requirements
• Present findings and recommendations to the Head of Department

Administration Support

• Carry out general administrative duties including:
• Updating internal systems and records
• Chasing signed documents and paperwork
• Supporting audits and reporting requirements
• Assist with process improvements and data organisation

Virtual Assistant Support (Senior Management)

• Provide administrative and organisational support to the senior management team
• Assist with scheduling, coordination, and follow ups
• Support ad hoc projects and business priorities as required

Requirements:

• Excellent English communication skills with ability to understand various UK accents
• Strong administrative and organizational skills
• Experience with customer service and client-facing roles
• Attention to detail for document verification and compliance checking
• Ability to handle government testing requirements and procedures
• Professional phone manner and communication skills
• Bonus if you have experience with booking systems or government compliance processes

Why Join This Team?:

• Remote work flexibility with stable UK business hours
• Meaningful work helping people achieve important life milestones
• Direct client interaction with supportive training and guidance
• Opportunity for role expansion into other business areas
• Fair compensation with growth potential
• Work with an established company new to outsourcing (great opportunity to build lasting partnership)

Apply now. Start helping.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.