Job Overview

Our client is looking for a dedicated Medical Admin Assistant supporting a thriving multi-clinic physiotherapy practice, where your administrative expertise will directly enhance patient care and clinic efficiency. This role offers the unique opportunity to work in healthcare administration while supporting real patient outcomes across four busy clinic locations. You’ll start part-time with strong potential to transition to full-time as the business continues its growth trajectory, making this ideal for building a long-term career in healthcare support.

Client Overview

A rapidly expanding physiotherapy clinic group operating four specialized locations across Melbourne. With a dedicated team of four clinicians and growing patient demand, they’re scaling their operations to provide exceptional healthcare services. The business combines modern practice management technology with personalized patient care, creating an environment where administrative excellence directly impacts patient outcomes.

Schedule

• Monday - Friday, 10:00 AM - 03:00 PM Australian Eastern Time (25 work hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Manage online patient bookings and scheduling across four physiotherapy clinic locations
• Handle comprehensive data entry and maintain accurate patient records in Halaxy practice management system
• Execute SMS marketing campaigns through Practice Acceleration CRM to drive patient engagement
• Respond to marketing campaign inquiries and convert leads into confirmed appointments
• Conduct invoice follow-ups and provide billing support to ensure smooth financial operations
• Perform receptionist duties including patient communication and general administrative support
• Participate in ongoing training programs provided by Practice Acceleration platform
• Support clinic operations across multiple locations with varying schedules and patient needs

Requirements

• Minimum 2 years of administrative experience with strong attention to detail
• Experience in health and wellness or medical administration preferred
• Proficiency with practice management software; bonus if you have Halaxy experience
• Strong communication skills for professional patient interaction
• Ability to manage multiple clinic schedules and work within Australian time zones
• Experience with CRM systems and marketing campaign management helpful
• Reliable internet connection and professional home office setup

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.