Job Overview

You’ll become the organizational backbone for a dynamic hospitality business owner who needs someone who truly understands how their mind works. This isn’t just about managing emails—you’ll be the proactive force that prevents missed opportunities and keeps multiple business locations running smoothly. You’ll have the flexibility to grow with the business and discover new ways to add value as operations expand.

Client Overview

A growing hospitality business operating multiple successful locations including a popular brunch cafe and sandwich group. The business is expanding across three locations with strong growth potential and a communication-heavy operational model. The owner values human interaction and personalized support, creating an environment where your contributions directly impact business success.

Schedule

Monday - Friday, 9:00 AM - 2:00 PM UK Time (20 work hours per week)

• Flexible scheduling options available

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Manage multiple email inboxes across business locations and ensure timely responses to prevent missed opportunities
• Coordinate calendars and scheduling across multiple hospitality venues and business concepts
• Handle invoice forwarding and administrative document routing to accountants and relevant parties
• Provide proactive prompting and follow-up reminders for important business communications
• Respond to catering requests and customer inquiries following established business frameworks
• Create and manage event calendars for business operations and special functions
• Conduct vendor research and gather price comparison quotes for business decisions
• Provide general backend administrative support across hospitality operations
• Eventually respond on behalf of the business owner for routine communications with clear guidelines
• Support the owner’s ADHD-friendly workflow by creating structure and reducing administrative overwhelm

Requirements

• 2-3 years of experience as a Personal Assistant or Executive Assistant supporting busy executives
• Strong email management and communication skills with attention to detail
• Ability to work independently and adapt to individual working styles and preferences
• Experience with calendar coordination and administrative task management
• Bonus: Hospitality or service industry experience
• Bonus: Experience working with entrepreneurs or business owners who juggle multiple priorities
• Bonus: Familiarity with UK business practices and communication styles

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.