Job Description:
You’ll be the vital connection point between clients, healthcare professionals, and potential team members at a mission-driven home care company. This role combines administrative excellence with meaningful client interaction, allowing you to impact families accessing essential healthcare services directly. You’ll manage the complete employee onboarding journey while supporting business growth through strategic outreach. With comprehensive training provided, you’ll quickly become an expert in the company’s systems and processes, with clear potential for role expansion as the business grows.
Client Overview:
A growing home care company that connects families with quality healthcare services across the United States. They work closely with social workers and healthcare professionals to provide essential care services to those in need. The company has established systems for staff management, client communication, and compliance processes that support its expanding operations.
Schedule:
- Mondays to Fridays, 9:00 am to 1:00 pm (US Eastern Time, 20 hours per week)
Independent Contractor Perks:
- Permanent work from home
- Immediate hiring
Responsibilities:
- Receive and manage incoming calls from clients, social workers, and job applicants with professionalism
- Guide job candidates through the complete onboarding process from application to hire
- Conduct background checks and felony screenings using integrated online verification systems
- Ensure all required documentation is collected, processed, and properly filed
- Confirm and track staff work hours using the company’s time management system
- Contact referral sources and promote company services to support business development
- Communicate with social workers and healthcare professionals about available services
- Maintain accurate records and documentation for compliance purposes
Requirements:
- Strong phone communication skills and experience in client-facing roles
- Comfortable using online systems for background checks and documentation management
- Basic administrative and data entry skills with attention to detail
- Ability to work independently while following established processes
- Professional demeanor when interacting with healthcare professionals and clients
- Bonus if you have experience in healthcare, HR, or administrative support roles
- It helps if you’re familiar with compliance requirements or background screening processes
Why Join This Team?
- Remote work flexibility with your own schedule within business hours
- Comprehensive training provided - no prior healthcare experience required
- Clear growth path from part-time to full-time based on your performance
- Meaningful work directly supporting families and healthcare access
- Established systems and processes that set you up for success
- Opportunity to develop expertise in healthcare administration and compliance
Side Note:
- This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are determined by your performance throughout the application process.
Reminder:
- Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions that fulfill all requirements will receive priority review.
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