Job Overview

Our client is seeking a Stream Operator Supervisor to lead a team in ensuring high-quality engagement across digital platforms. This role is a blend of leadership, quality assurance, and operations management—ideal for a professional looking to scale their career within a young, energetic leadership team. You will be pivotal in improving team performance, streamlining communication, and supporting the company’s global growth in the digital entertainment and live streaming space.

Client Overview

Join a fast-growing digital entertainment company that supports popular content creators using modern marketing and live streaming tools to reach global audiences. They provide an environment with significant growth opportunities in digital marketing and content creator management.

Schedule

• Monday - Friday, 40 hours per week. Flexible scheduling during Australian business hours is required, with the ability to align with US hours as needed.

Independent Contractor Perks

• Ad Hoc Engagement: Manage your own time and be compensated for active operational hours worked, allowing for full flexibility and a focus on quality output.
• Permanent work-from-home opportunity
• Immediate hiring
• HMO coverage for eligible locations

Responsibilities

• Quality Assurance: Conduct rigorous quality checks and reviews of chat operations to maintain brand standards.
• Team Leadership: Train, guide, and mentor team members to improve performance and consistency.
• Reporting: Write detailed performance reports and provide actionable feedback to the team and leadership.
• Account Operations: Manage content posting, account operations, and mass message distributions across multiple channels.
• Content Management: Oversee the uploading and management of digital content.
• Growth Support: Assist with the hiring and training of new team members as the department expands.
• Operational Oversight: Ensure high quality standards are met across all active digital streams and engagement channels.

Requirements

• Excellent written and verbal English communication skills.
• Strong analytical and reporting capabilities to track team KPIs.
• Proven experience in leadership, supervision, or team training.
• Detail-oriented mindset with a solid understanding of quality management.
• Fast learner who can adapt to new digital entertainment tools quickly.
• Flexibility: Ability to work US hours as required by the business.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.