Job Overview

Our client is seeking a Scheduling & Administrative Coordinator for a part-time role supporting daily operations including scheduling, rostering, timesheets, and employee communications for a growing commercial cleaning business. The role serves as a primary point of contact for employees and clients, handling inquiries, coordinating schedules, and managing backend administrative tasks. The position requires 15-20 hours per week to support operational efficiency and allow business leadership to focus on growth and client relationships.

Client Overview

A commercial cleaning company based in Adelaide providing employee-based cleaning services with a focus on personalized client solutions and long-term retention. The company manages approximately 40 regular clients with 13 cleaning staff members and emphasizes customized cleaning packages and ongoing client support.

Schedule

• Monday - Friday, 9:00 AM - 1:00 PM ACST (20 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Manage weekly scheduling and rostering for cleaning staff across multiple client locations.
• Process and maintain accurate timesheets for approximately 13 employees on a regular basis.
• Serve as point of contact for employee inquiries including sick leave notifications, schedule changes, and general questions.
• Respond to client emails for inquiries, follow-ups, and regular check-ins to maintain service quality.
• Update and maintain backend systems including inventory lists, client extra services documentation, and employee notes.
• Coordinate and organize team meetings with cleaning employees.
• Send client communications about available services, inspection reports, and service updates.
• Manage client onboarding processes and ensure all documentation is properly completed.
• Verify that employee notes align with extra services provided and maintain accurate records.

Requirements

• Proven experience in scheduling and rostering for teams with multiple locations or service sites.
• Strong experience with timesheet management and payroll-related administrative tasks.
• Demonstrated ability to handle customer service inquiries via email with professionalism and timely responses.
• Excellent organizational skills with ability to manage multiple administrative tasks simultaneously.
• Strong communication skills for serving as a liaison between management, employees, and clients.

Nice-To-Have Requirements

• Experience in the cleaning industry or service-based businesses with field staff.
• Basic accounts administration or financial documentation experience.
• Familiarity with inventory management and service tracking systems.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.