Job Overview

Our client is a small, passionate NDIS provider located south of Sydney that is dedicated to making a tangible difference in participants' lives. They are seeking an NDIS Administrative Assistant who possesses deep knowledge of NDIS systems to manage their critical administrative backbone. This is not a typical admin role; it requires specialized expertise in billing, coding, and compliance to ensure the business remains sustainable while the owner focuses on high-quality service delivery. You will have the autonomy to own these processes and streamline workflows for a growing provider.

Client Overview

A growing disability services provider committed to excellence and hands-on service. Operating within the National Disability Insurance Scheme (NDIS) framework, the organization values expertise and independence in its support staff to maintain seamless operations for its participants.

Schedule

• Monday - Friday (Flexible during Sydney business hours) (20+ hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations (for full-time roles only)
• Direct communication with leadership (no corporate bureaucracy)

Responsibilities

• Specialized Billing: Process NDIS invoices using correct billing codes across various service categories (e.g., Supported Independent Living, community access).
• Quotes & Funding: Prepare accurate quotes for NDIS services and supports based on specific participant funding allocations.
• Claims Coordination: Manage NDIS systems and portals for claims processing, ensuring full regulatory compliance and timely payments.
• Compliance Reporting: Generate essential compliance reports and documentation for NDIS service delivery.
• Records Management: Maintain accurate participant records and detailed billing information to support NDIS audit readiness.
• Process Improvement: Streamline administrative workflows to support business growth and seamless service delivery.

Requirements

• NDIS Expertise: Deep knowledge of NDIS coding requirements and the ability to distinguish between different service categories without extensive hand-holding.
• Experience: 2+ years of NDIS administrative experience, ideally as a billing coordinator or in a similar specialized role.
• Autonomy: Proven ability to work independently and take full ownership of administrative processes.
• Technical Skills: Comfortable navigating NDIS portals and billing software in a remote environment.
• Communication: Professional communication skills for coordinating with the business owner and NDIS systems.

Qualifications

• Previous experience with small NDIS providers is highly regarded.
• Knowledge of NDIS participant plan management.
• Familiarity with NDIS compliance reporting and Australian disability sector standards.
• Reliable high-speed internet connection for consistent remote work.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance and NDIS expertise demonstrated during the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.