Job Overview

Our client is looking for a Marketing Account Manager to serve as the primary point of contact for client communications and account maintenance. This role combines client relationship management with operational support including report generation, quality assurance check-ins, and lead generation activities. The ideal candidate will manage 5-8 client accounts initially with potential for growth as the business scales.

Client Overview

Our client operates a marketing company specializing in lead generation campaigns for multiple clients across various industries. The company is currently scaling operations with potential expansion into franchise account management and website development services.

Schedule

• Flexible during client business hours (Monday to Friday, 9:00 AM to 5:00 PM, CST) 20 hours per week.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Conduct biweekly or monthly check-ins with clients to gather feedback on lead quality and campaign performance.
• Generate monthly client reports using existing systems such as Looker Studio and AI analysis tools.
• Record video analyses of reports using pre-generated scripts and submit for review before client delivery.
• Respond to general client inquiries via email using FAQ resources or escalate complex questions as needed.
• Send invoices to select accounts that require manual billing processes.
• Perform cold calling to potential clients from provided lists for website development services.
• Build and maintain an FAQ database to streamline client support responses.
• Relay client feedback to internal teams including ad management personnel.

Requirements

• Proven experience in account management or client-facing roles within marketing or advertising.
• Strong written and verbal communication skills with clear articulation and professional email etiquette.
• Proficiency with report generation tools and ability to quickly learn new platforms such as Looker Studio.
• Experience with lead generation and cold calling for B2B services.
• Familiarity with Google Ads conversion tracking and digital marketing metrics.
• Background in creating video presentations or client-facing analysis reports.
• Knowledge of invoicing processes and basic administrative tasks.
• Excellent English communication for client-facing interactions.

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.