Job Overview
Our client is looking for a high-level "Right Hand" to act as their Operations Lead and Gatekeeper. This person will be the "Reserve" engine room while the Principal is the "Front of House." The goal is for the EA to proactively manage movement, leads, and backend systems (Trello/Xero) so the Principal can focus entirely on high-value client interactions. This role requires someone who takes pride in building the system rather than just following a checklist.
Schedule
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Monday - Friday, 9:00 AM - 5:00 PM Australian Time (40 hours per week)
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Responsibilities
- Strategic Scheduling & Route Optimization: Group meetings by city sector to prevent "criss-crossing" and calculate real-time traffic buffers in Google Calendar. Sync with family calendars to "Hard Block" personal time.
- Lead Qualification & CRM Management: Call leads immediately to run through a "Dynamic Questionnaire." Filter leads based on current capacity and follow up with trades and suppliers to ensure projects stay on track.
- Proactive "Hook" Management: Act as the "Interrupter" by chasing the Principal via WhatsApp/Call to keep them on track. Manage the inbox, identifying unanswered questions and drafting responses for approval.
- Financial & Project Admin: Perform daily reconciliation of costs and bank feeds in Xero. Maintain Trello as the "Single Source of Truth" and present weekly "Project Health" reports (Profit/Loss per job).
Requirements
- Experience: 3+ years as an Executive Assistant to a Business Owner or Director. Experience in Construction or Trades is a massive plus.
- Communication: Exceptional English (Written & Verbal) with the confidence to call Australian leads and suppliers.
- Tech Stack: Expert proficiency in Xero, Trello, Google Workspace, and Google Maps (for routing).
- Personality: High assertiveness. You must be comfortable managing the Principal’s time and providing honest feedback on lead quality.
- KPI Driven: Focused on Zero Travel Waste, Lead Speed (15-minute response), and 100% Data Integrity.
Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Reminder
Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.