Job Description:

You’ll be the voice of a thriving event venue, ensuring no potential booking slips through the cracks. This role puts you at the center of the customer journey—from that first excited phone call about a dream wedding to the follow-up that turns a maybe into a yes. You’ll work directly with the business owner to streamline operations and create seamless experiences that keep clients coming back and referring others.

Schedule:

• Mon-Fri 10am-2pm PST

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities:

• Answer incoming phone calls and respond to customer inquiries during business hours
• Follow up with warm wedding leads who have completed venue tours and received pricing guides
• Conduct quarterly outreach campaigns to re-engage previous inquiries and convert them to bookings
• Provide exceptional customer support and guide clients through the booking process
• Manage CRM records, update client files, and maintain organized lead databases
• Handle administrative tasks including invoice follow-ups and billing coordination
• Post and schedule pre-created social media content across multiple platforms
• Manage bi-monthly newsletter distribution featuring upcoming events and party planning tips
• Schedule consultations between qualified prospects and reservation specialists
• Support client onboarding processes to ensure smooth event planning experiences

Requirements:

• You bring strong customer service experience with a professional, warm phone presence and clear communication skills.
• Sales experience is a major bonus—you understand how to handle inquiries, address concerns, and guide prospects toward decisions.
• You’re comfortable with CRM systems and administrative software, can work independently in a remote environment, and thrive on consistent schedules.
• It helps if you have experience with social media scheduling tools and enjoy the event planning industry.

Why Join This Team?:

• Be the first remote hire for a growing business with clear expansion potential
• Direct impact on revenue—your work immediately translates to bookings and growth
• Flexible part-time start with guaranteed full-time opportunity based on performance
• Work with an engaged owner who values your contribution and provides clear direction
• 90-day replacement guarantee ensures the right fit for both sides
• Month-to-month flexibility with no long-term contracts

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.